Personal accounts
Signing up in the app on your own, the setup that follows, the slimmer app a personal organization gets, the free 30-day trial, and deleting the account.
A personal account is for one person using Auron on their own, without a team behind them. You create it from the sign in screen, and it comes with a personal organization that only you are in. Your customers, calls, notes and agents live there.
If your team already uses Auron, ask for an invitation instead. A personal organization has no members screen, so nobody else can be added to it.
Signing up
Create account on the sign in screen asks for your name, email and a password of at least 6 characters, plus a tick to agree to the Terms of Service and Privacy Policy. A short setup follows.
Pick your industry
"Which industry do you sell in?" offers Farm Credit, B2B / general, Healthcare and medical, Legal services, Recruitment, Real estate, and Wealth and financial advice. The choice sets the words the app uses, including the name of the second tab: Customers, Accounts, Clients or Borrowers.
Pick your role
"What is your role?" offers Individual contributor, Team lead, Manager, Director, Executive, and Founder / owner. It shapes how Auron briefs you and what it asks.
Name your organization
The name starts as your first name followed by "'s Org", and you can change it here or later. Create organization creates it and starts your free trial.
Bring in your records
Upload CSV imports a file (Get template gives you the column layout), or you can add records one at a time. Skip for now starts you with a sample instead.
Try a two-minute call
Choose a record and tap Start the call. Auron opens with what it knows about the record, asks a few quick questions, then shows you what it heard. Go to home on the results screen finishes setup.
If you close the app part-way through, it brings you back to the import step the next time you open it.
The slimmer app
A personal organization gets the same app with the team surfaces taken out. The differences:
| Where | Team organization | Personal organization |
|---|---|---|
| Home, top bar | A button to write a feed post, if your role can post | Your trial badge |
| Home, below Jump back in | What's new: All, Actions, Insights, Threads, Artifacts | Inbox, Alerts, Artifacts |
| Configure tab | Agents | Agents and Signals |
| Starting a call on a record | The agents attached to the record | Quick debrief first, then the agents |
| Inside a call or chat | An Automations tab next to Chat and Signals | No Automations tab |
| Menu | API Keys, Automations, Manage Domains | None of these, and Delete account under Sign out |
| Workspace | Users & teams, Usage | Usage only |
The Inbox is where agents post their cards after your calls: proposals to approve, edit or dismiss, questions they need answered, follow-ups and reports. Alerts groups what came out of your calls under "You committed to" and "Needs attention". See Agents.
The free trial
A personal organization runs on a free 30-day trial that starts when you create it during setup. Each person gets one trial.
The badge in the Home top bar tracks it. While the trial runs it shows the days left, such as 12d, next to a ring that empties as the days go by and changes colour from green to amber with 10 days left, then to red with 3. If your organization has no trial yet, the badge reads Start trial instead; tapping it starts one and shows "Your 30-day free trial is on."
Menu → Workspace → Usage also shows the trial under Plan, for example "12 days left in your free trial.", next to your usage against the plan's limits.
When the trial ends
The badge changes to Trial ended and the Usage screen says "Your free trial has ended." Anything that starts new work, such as a call, a chat, a scheduled meeting or an Ask Auron question, stops with the same message.
Deleting the account
Personal accounts can be deleted from the app. Delete account sits under Sign out at the bottom of the menu, and only appears while you are in your personal organization.
The account and its organization close as soon as you confirm, and their data is permanently deleted after 30 days. If you sign in again before then, the account is restored. An email confirms the date. The steps are in Menu, appearance and feedback.