Auron documentation
What Auron does, how its pipeline works, and where to start based on what you need to do.
Auron turns real conversations into structured, queryable intelligence. An agent joins a meeting or a chat, the conversation is captured as evidence, and what mattered in it comes back as signals, summaries, artefacts and reports attached to the account, customer or record it was about.
Auron can be used inside a workspace your team has already set up, configured fresh for your organization, or extended through developer tools. Pick the path that matches your role.
Choose your path
New to Auron
Run the Quickstart and watch the product work through a real question or workflow.
Joining a workspace
Sign in, open your organization, and use the experiences your team has already configured.
Setting up Auron
Set up your organization, access and the experiences your teams need. Start with one workflow and expand from there.
Building with Auron
Work with the APIs, headless usage and custom interfaces in Developer Resources.
How it works
A conversation enters Auron. An agent joins a meeting or a call, or you type to it in a chat, or you upload a transcript of something that happened elsewhere.
It is captured as evidence. A time-coded transcript and its session metadata become the record that everything downstream points back at.
Intelligence is extracted. Summaries, and signals: the decisions, requirements, risks and commitments in the conversation, each one carrying the quote it came from.
Shared context is updated. Signals accumulate against the entity record, so the next conversation about that account starts from what the last one established.
Follow-through is triggered. Automations fire around the session, and can pause to ask a person to approve something. Where execution belongs in your own systems, Auron tells them what happened rather than trying to own the workflow.
For the same pipeline in more detail, see Start Here: How Auron Works.
Your first steps
Sign in
Open your Auron workspace and check you have the access you need.
Choose a real starting point
Pick an organization, customer, interaction, question or workflow you already work with.
Use Auron
Ask a question, explore the connected context, or capture an interaction through whichever Auron experience is available to you.
Expand
Once the first workflow is useful, move into Use Cases, Configure or Developer Resources.
Auron does not need to be rolled out everywhere at once. Start with one team and one meaningful workflow, prove the value, then expand the intelligence and workflows around it.
The two apps
There are two apps built by Auron, and they do different halves of the job.
Web console
Where an organization is set up and read: agents and their instructions, entities and records, knowledge, toolkits, automations, signal definitions, analytics and administration.
Mobile app
Where the work happens away from a desk: open a record, start a voice call or a chat, dictate a voice note, and read what came out of it. Voice notes work with no connection.
Auron also runs inside Claude, ChatGPT, and any interface you build on its API.
Which app for which job
| You want to | Go to |
|---|---|
| Create an agent, or change its instructions | Web console |
| Define what Auron should look for in conversations | Web console |
| Add records, or import them in bulk | Web console |
| Run a meeting from your desk | Web console |
| Start a call on the way to an appointment | Mobile app |
| Dictate a note with no signal | Mobile app |
| Approve something an automation is waiting on | Either |
| Read a report, or share it as a PDF | Either |
Explore the documentation
What is Auron?
The problem Auron is built for, the intelligence loop it runs, and who uses it.
Key concepts
Agents, conversations, entities, signals, skills, knowledge, tools and actions: the ideas the rest of the docs build on.
Guides
Task-shaped walkthroughs: creating an agent, capturing conversations, configuring knowledge and integrating follow-through.
Use cases
How Auron applies to field intelligence, organisation 360, customer and relationship intelligence, and sales intelligence.
Configure Auron
Set up your organization, access and the experiences your teams need.
Platform
The organization boundary, roles and record-level access, how the platform fits together, security, observability and plans.