Auron
Core concepts

Start Here: How Auron Works

The mental model for how a conversation becomes captured knowledge, signals and action.

Auron runs the same pipeline underneath every surface it ships: the mobile app, the web console, Claude, ChatGPT, and anything built directly on its API. Everything else in these docs is a piece of one of these five stages.

Capture

An agent sits in a session, a live meeting, a phone call, or a chat, and produces a transcript as it happens. This is the only stage where Auron is listening rather than reasoning.

Understand

The transcript is read against the knowledge an agent has been configured to care about, plus whatever entities and records the session is linked to. This is where free-form conversation turns into structured context.

Connect

What was understood gets attached to the right place: a customer record, a stakeholder, a deal. That's what lets the next conversation about the same account pick up everything the last one produced instead of starting from zero.

Detect

Configured signals run against the session and its context, surfacing what's worth a human's attention (risk, intent, a commitment made out loud) without anyone having to go looking for it.

Act

A detected signal or an explicit request can trigger an action or a full automation: a record updated, an owner notified, a downstream process started. This is the stage that turns what was said into something that actually changed.

Every other concept page zooms in on one stage of this pipeline.

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