Feed
The organization feed on a team account's Home, writing a post, formatting and mentions, answering an approval, and the cards Auron and its agents post.
The feed is a team organization's shared stream, on Home under What's new. Personal accounts do not have it: their Home has Inbox, Alerts and Artifacts instead, and agent cards land in the Inbox. See Home.
The tabs
| Tab | What is on it |
|---|---|
| All | Everything, newest first. The tab Home opens on |
| Actions | Approvals waiting on a decision, and nothing else |
| Insights | Charts about your organization, not feed items at all |
| Threads | Posts written by people, polls included |
| Artifacts | The briefs, reports and drafts agents wrote, as a searchable list |
Actions is the one to check when you have thirty seconds. It is empty most of the time and says so, and when it is not empty, everything in it is waiting on you.
Insights and Artifacts are lists of their own rather than filters on the stream, so there is nothing on them to like or comment on. See Insights and Artifacts.
Pinned items float to the top of All only, and only while you are not searching.
Writing a post
The new post button in the top bar of Home opens the composer. Under the body text sits a row of chips for everything you can add:
| Chip | What it adds |
|---|---|
| Photo | Images from your library |
| Camera | A photo taken there and then |
| Document | A file |
| Poll | A poll attached to the post, for owners and admins on a new post |
Each chip shows a count while something is staged, and a spinner while it uploads. Attachments are held on the phone while you write and only uploaded when you post, so abandoning a draft costs nothing.
You can edit a post after publishing it, including its attachments.
Formatting
The post body is written as Markdown and shown formatted once posted. Bold, italics, bulleted and numbered lists, headings, quotes, inline code and code blocks all render. A link opens in a browser inside the app.
Comments stay plain text. Markdown typed into a comment shows exactly as typed.
Drafts
An unfinished post is kept on the phone, saved about half a second after you stop typing. Come back to the composer and it is waiting, with a "Draft restored" line and a Discard button.
Leaving the composer with something written in it asks first, whether you tap the close button, swipe back, or use the Android back button. You can keep editing, save it as a draft, or discard it.
Attachments are not part of the draft, so a restored draft has its text, audience and poll but you will need to pick photos and files again. A draft is kept for seven days. Drafts live on the device rather than on the server, so one written on the phone is not waiting in the web console.
Audience
The line under your name sets who sees the post: Everyone, Selected teams or Selected members. The lists only offer teams you belong to and people in your organization, so you cannot address a group you are not part of.
Polls
A poll is a question with two or more options, and can allow more than one answer. There are two shapes: a poll with a running tally, or a set of buttons.
Polls are posts, so they live in Threads with everything else people wrote.
Mentioning someone
Type @ while writing a post, a comment or a reply and a list of people and teams slides in above the keyboard. Tapping one drops their name into the text.
In a posted message a mention reads as a bold name, in your accent colour when it is you and in blue for everyone else. This works the same in a formatted post body and in a plain-text comment. Tapping a mentioned person opens their profile. Team mentions do not open anything.
The list only offers people who can already see the post. A post addressed to selected teams offers those teams and their members; one addressed to selected members offers exactly those people and no teams. Mentioning someone never gives them access to a post they could not already open.
A mention does not send a push notification or an alert in the bell. The person sees it the next time they open the post.
Approval requests
When an automation needs a person to decide something, it posts a card with Approve and Reject buttons. Once it is resolved, whether by you, by a colleague, or by the automation itself timing out, the card replaces the buttons with Approved, Rejected or Expired.
Approvals are what Actions contains, and answering one takes it off that tab.
The same approval can be answered from the feed, from the card's own screen, from the automation, or from its run. Answering it in one place resolves it everywhere.
An approval opened from a notification works even when it belongs to an organization other than the one you have selected. See Approvals.
Agent cards
After a debrief, the agents that are switched on can post cards: something an agent wrote, with an Open button and actions such as Share or Snooze 1 day, a proposal waiting for Approve or Dismiss, or a question the agent needs answered before it carries on. On a team account these arrive in All. A push notification about a card opens that card on its own screen.
Cards about a deal or account are gathered into one card per record at the top of All, under Your deals and accounts, and in a personal account's Inbox. Each one shows the record's stage, value and close date when it has them, then what needs you, what is new and what was updated since you last opened it. Tapping it opens the record, where What Auron did lists those cards in full with their actions. Cards that are not about one record stay in the stream below.
How each kind of card works is in Agents and their cards.
Other updates from Auron
Auron also writes a card into the feed when an automation has a Post to feed step, which someone configured precisely so that it lands here, and when an export finishes. Tapping one opens what it is about.
Everything else Auron does in the background reaches the one person it concerns, through the bell. A report you asked for, a voice note you recorded, an import you ran: those are notifications, not feed cards. See Notifications.
Work that leaves a trace somewhere better does not announce itself at all. Calls are in History, signals are on the session and on the record, and what an automation has been doing is on its own Activity tab.
The person who posted
The name and photo at the top of a post open that person's profile, where you can see their bio, the organizations you share, and their role in each. Cards written by Auron have no author to open.
Liking and commenting
Every item can be liked and commented on. The card shows the latest few comments underneath with a View all line when there are more, and the full thread and the list of likes both load more as you scroll. Owners and admins can pin an item so it stays at the top of All.
Who can do what
Owners, admins and users can read the feed, post and mention. Pinning, and editing or removing someone else's post, is limited to owners and admins. Guests have no access to the feed. See Roles and access.